Privacy Policy



Privacy at a Glance

We believe privacy and security should be straightforward.

  • We collect only the information needed to communicate with you and provide services
  • We do not sell personal data
  • We use data responsibly and store it securely
  • We limit access to information on a need-to-know basis
  • You can opt out of marketing communications at any time

For full details, read the policy below.

1. Introduction

Insight IT (“we,” “us,” or “our”) is committed to protecting your privacy and safeguarding information entrusted to us. This Privacy Policy explains how we collect, use, store, and protect information when you visit www.insightit.com or interact with our services.

If you have questions about this policy or our data practices, contact us at [email protected].

2. Information We Collect

a. Information You Provide Voluntarily

We may collect personal and business information you choose to provide, including:

  • Name
  • Email address
  • Phone number
  • Company name
  • Information submitted via contact forms, chat, support tickets, or other communications

b. Automatically Collected Information

When you visit our website, we may automatically collect limited technical information, such as:

  • IP address
  • Browser type and version
  • Device and operating system information
  • Pages visited and usage patterns

This information is used to operate, secure, and improve our website.

3. Cookies & Analytics

We use cookies for basic site functionality and analytics purposes only.

Insight IT uses Google Analytics to better understand how visitors interact with our website. Google Analytics may collect information such as IP address, device type, and browsing behavior. This data helps us improve performance, usability, and security.

You can manage or disable cookies through your browser settings.

4. How We Use Your Information

We use collected information to:

  • Respond to inquiries and support requests
  • Communicate regarding services and business relationships
  • Send service-related, marketing, or pre-sales communications, including follow-ups related to inquiries, evaluations, or potential services (with opt-out available)
  • Evaluate, scope, and provide current or potential services
  • Improve our website, offerings, and security posture
  • Maintain internal records and customer relationship management (CRM)

We follow the principle of data minimization, collecting and retaining only what is reasonably necessary.

5. Email Communications

If you receive emails from Insight IT, you may opt out of non-essential communications at any time using the unsubscribe link or by contacting us directly.

We do not send unsolicited bulk email and do not sell or rent mailing lists.

6. Data Storage & Internal Use

Information you provide may be stored in secure internal systems or our CRM for legitimate business purposes such as customer support, relationship management, and service delivery.

Access to personal information is restricted to authorized personnel and governed by internal security policies and procedures.

7. Data Sharing

Insight IT does not sell personal information.

We may share information only with vetted service providers that support our operations (such as website hosting or analytics), and only as necessary to perform those services. These providers are contractually required to protect data and maintain appropriate security controls.

8. Security Controls & Safeguards

Security is foundational to how we operate.

We implement administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, disclosure, alteration, or destruction. These measures align with widely accepted security and risk-management frameworks, including SOC 2–style principles such as:

  • Least-privilege access
  • Segregation of duties
  • Monitoring and logging
  • Secure system configuration

While no system can guarantee absolute security, we continuously evaluate and improve our controls to reduce risk.

9. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, or support legitimate business needs.

10. Your Rights & Choices

Depending on your location, you may have rights to:

  • Access personal information we hold about you
  • Request correction or deletion
  • Object to or restrict certain processing
  • Withdraw consent for marketing communications

To exercise these rights, contact [email protected].

11. California Privacy Rights

California residents may have additional rights under the California Consumer Privacy Act (CCPA/CPRA), including the right to know what personal data is collected and the right to request deletion.

Insight IT does not sell personal information.

12. International Users

If you access our website from outside the United States, your information may be transferred to and processed in the United States. By using our site, you consent to this transfer.

13. Children’s Privacy

Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children.

14. Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with a revised effective date.

15. Contact Us

For questions or concerns regarding this Privacy Policy or our data practices:

Insight IT
📧 [email protected]
🌐 www.insightit.com